WITH NEW ISO RATING, MADISON FIRE & RESCUE JOINS NATION'S ELITE!
We are pleased to publish our 2014-2019 Strategic Plan. Many thanks to our external stakeholders who provided input into this plan. Also thanks to our internal stakeholders who used that input to shape the direction of Madison Fire & Rescue for the next five years. Please follow the link 2014-2019 Strategic Plan to view.
2013 Fire Department Statistics
Madison Fire & Rescue has been awarded a Class 1 Public Protection Classification rating by the Insurance Services Office (ISO), an organization that independently evaluates municipal fire protection efforts in communities throughout the United States. The Class 1 rating is the highest possible score that can be given to any fire department. Madison Fire & Rescue became only 1 of 2 fire departments in the State of Alabama, and is 1 of only 133 nationally to have achieved this prestigious and significant ranking out of the approximately 49,000 fire districts that ISO evaluates. Insurance companies use ISO information combined with other factors to establish local business and residential property insurance rates - generally offering lower premiums in communities with better protection. With the new Class 1 rating, Madison residents and businesses should enjoy the lowest fire insurance rating in the industry! If you would like to know more, please feel free to contact us at 256-772-3326 and we will be glad to answer any questions you might have.
101 Mill Rd.
Madison, AL 35758
Ph: (256) 772-3326
Fx: (256) 772-4423
Administrative Offices Open
Monday - Friday
8:00 am - 5:00 pm
The Madison Fire Department is a progressive organization that provides a variety of services. Services include:
- Fire Suppression
- Emergency Medical Services
- Technical Rescue
- Public Safety Education
- Fire Prevention
- Hazardous Situation Mitigation
These services are delivered to a population of just over 43,000 persons. This Department currently has an ISO rating of three.
The Department consists of seven administrative personnel and 63 shift personnel, who responded to over 3,100 incidents in 2010. The coverage of the Department is approximately 29 square miles.
The mission of Madison Fire & Rescue is to minimize the loss of life and property to the community through our commitment to prevention, preparedness, and effective emergency response.
The membership of Madison Fire & Rescue envisions that we will be widely recognized as an industry leader in the provision of services to our community, as well as the regional partners who request our assistance. Professionalism, integrity, honesty, and empathy will be evident in our external communications efforts and in the customer service we provide to those who place their trust in us.
Well-executed physical resource management and a plan for resource demands will ensure we are supported to address current and future needs and risks of our community. Teamwork will be fostered by improved internal communications, safety practices will ensure we remain able to continue providing high-quality services, and well-executed workforce planning and development will invest in our human resources as our most valued asset.
While performing our mission, living our guiding principles, and achieving our goals, we will meet or exceed the expectations of our community and realize our vision for a continuously improving Madison Fire & Rescue.
Honesty * Accountability * Professionalism * Communication
Customer Service * Integrity * Safety * Teamwork* Empathy