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Building Department

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1. How do I apply for a building permit for a new home?
2. When is a building permit required?
3. How long does it take to get a permit?
4. Do I need a permit for a sign?
5. Does the Building Department process permits online?
6. What methods of payments can be used to purchase permits?
7. How do I request an inspection on my construction project?
8. Will the Building Department do a Code Interpretation on construction plans or on a job site?
9. Do I need a building permit for a detached residential structure?
10. Can I act as a contractor to build my personal home?
11. When should I contact the Code Enforcement Division regarding a property where grass is overgrown?
12. Is a fence required around a residential pool?
13. What are the permit fees for a new house?
14. What is considered an abandoned vehicle?
15. Is a permit needed to advertise my garage sale?

City Attorney

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1. Can the Legal Department's attorneys represent me?
2. I am a victim in a case in Municipal Court and I need to talk to the prosecutor. Where do I call?
3. Whom do I contact to file a claim against the City?

City Clerk

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1. When are City Council meetings held?
2. How do I get on the City Council agenda?
3. How much is a cemetery plot?

Drainage

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1. My neighbor's property is draining onto my property, who do I need to contact?

Engineering

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1. I have a drainage problem. Who do I need to contact?
2. Is my property located within Madison City Limits?
3. How do I get speed humps or other traffic calming devices installed on my street?
4. Who do I contact to get an address for my property?
5. Who do I call if a street light is out in my neighborhood?
6. Who do I need to contact about potholes or other street repairs?
7. Where can I access City maps?

Fire

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1. What number do I dial to report a fire or other emergency?

Human Resources

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1. How do I apply for employment with the City of Madison?
2. Where does the City of Madison announce its job openings?
3. Can a resume be submitted in the place of an application?
4. Is there an application deadline?
5. When would my application expire?
6. How do I know if my application has been received?
7. Can I complete my application online?
8. Can I fax my application?

Mayor's Office

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1. How do I receive pertinent information from the City of Madison?
2. How can I learn more about what is happening in Madison City Government?
3. Where do we stand on the Mayor’s 10-year growth plan?
4. How do I learn more about our City Council?
5. Are City Council meetings televised?
6. What City Departments is the Mayor responsible for?
7. How do I request the Mayor to attend or speak at my event?
8. Can I make an appointment to speak with the Mayor?
9. How do I get involved in the Community?
10. How do I get a Blue Recycling Bin?
11. Does the City of Madison manage/operate Madison Utilities?
12. Why is Knology the only cable company in Madison?
13. How do I gain information about the Madison Chamber of Commerce?
14. What is Madison’s population?

Municipal Court

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1. How do I get to City Hall?
2. How, or where can I find, and what are the costs of traffic tickets and the eligibility guidelines for Defensive Driving School?
3. Where do I go to register to vote, buy car tags, get married, or file civil paperwork?
4. Can I pay my ticket online?
5. What day and times are court sessions?
6. What is an arraignment?
7. How long with court last?
8. Can I talk with the judge or prosecutor before my court date?
9. What will happen if I fail to appear in court?
10. What do I do if my license is suspended?
11. How do I know if it’s a City violation, county violation, or State violation?
12. How do I reschedule my court date?
13. Who writes tickets that would be processed in the Madison City Court?
14. Does every charge require a court appearance?
15. Can someone else come in and pay my ticket?
16. How do I pay a ticket by mail?
17. How do I sign up for a defensive driving course?

New High School Funding

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1. Why is a 1/2 cent sales tax increase considered good for the city of Madison?
2. Why is the City Council looking to increase the sales tax by 1/2 cent?
3. Would a property tax be considered instead of a sales tax?
4. How much will the 1/2 cent sales tax increase bring in for the city?
5. Will the 1/2 cent increase cover the reimbursement of the entire loan?
6. If the residents voted in a property tax increase in 2010 why would the sales tax not go away until 2012?
7. Will this sales tax increase be enough to build the 2nd high school?
8. What is the timeline for building the second high school?
9. What is the Qualified School Construction Bond Program?
10. What is 1 mill worth in the City of Madison?
11. How are you going to account for operating cost of the new school?
12. Would you consider a sunset clause for a property tax?
13. Is infrastrucutre costs factored into the school cost projections?
14. Is the construction management company paid a flat fee or a percentage of construction?
15. Is the construction managemer and architect the same firm?
16. How was the 175 square foot per child calculated?
17. Are there community members involved in the definition of the new school?
18. Would a property tax vote be local or state wide?
19. Are there funds set aside for operating reserves within the school system?
20. Does the $36M QSCB go away if we do not capitalize on it?
21. Has the City considered a hybrid sales tax/property tax solution?

Paradise Apartments

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1. Are we able to get site plans?
2. Are there any zoning issues with the property?
3. Will HUD consider returning to project based Section 8 housing?
4. Is the management company that is currently in place required to stay?
5. Are there any utility issues with the property?
6. Does the property have any asbestos problems?
7. Does the property have any lead based paint problems?
8. What is the age of the property?
9. Do the roofs of the current buildings have any known damage from the storms?
10. Is each unit separately metered for utilities?
11. Is there a certain format the requested proposals should be put in?
12. Do we need to reveal/prove our funding source in the proposals?
13. How long will it take for the city to define it’s finalists?
14. Who will be on the committee that chooses the winning proposal?
15. What are the projected taxes on the property after rehab?
16. Since all previous tenants were section 8 tenants, how will they be able to afford to return?
17. Will give the relocated tenants new vouchers for whatever the new rent amount will be?
18. What is your definition of maintaining Paradise as affordable housing?
19. Do any of the units have mold?
20. Section 5.e. of the Draft Contract of Sale states "Purchaser shall have 21 days from the date of execution of this contract ...". What is the date of execution?
21. Would it be possible to receive copies of the documents referenced in the Cost Estimate Remarks section of HUD's Post-Closing Repairs Requirements?
22. Has HUD commissioned or have copies of any Phase I Environmental Assessment or any other environmental testing?
23. If during the course of performing due diligence during the 60 day closing period, the purchaser identifies reasons not to proceed, will the City allow the contract to be terminate?
24. Is a staged completion allowed?
25. Do you have any information regarding the utility bills?
26. Will these apartments need to be brought up to the current building and fire code, i.e. sprinkler systems or additional water pipes to support addtional fire hydrants?
27. Rider 3 states that “All units must be maintained as affordable.” This conflicts with the City’s statement that 36 units must be maintained as affordable housing. How many units is it?
28. 2. Can we receive a list of incomes of the former tenants granted First Right of Refusal?

Planning Department

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1. I would like to rezone some of my property. What should I do?
2. I am considering opening a business in Madison. What should I do?
3. Where and how in the City can I develop a particular use (e.g., residential)?
4. What is the zoning on a subject property and what may be built on it?
5. Where can I obtain a copy of an existing survey for a specific parcel of land?
6. What are the required building setbacks for a subject property?
7. How big of a shed am I permitted to have and where on my property can I place it?
8. Does the City have a Comprehensive Plan?
9. Is the City's zoning map online?
10. How do I annex into the City of Madison?
11. Who do I call if I have questions?

Police - Administration

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1. How do I obtain a hunting / shooting permit?
2. What is Megan's Law?
3. Who do I contact about Neighborhood Watch?
4. Who do I contact for hiring off-duty Police Officers?
5. How do I sign up for a Rape Aggression Defense (RAD) Course?
6. What is the Citizen Police Academy?
7. Do I need a Special Events Permit?
8. What is a False Alarm Bill?

Police - Animal Control

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1. How do I adopt a pet?
2. How do I report a barking dog?
3. How do I report a lost or found animal?
4. How do I request a trap?

Police - Investigations

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1. Who do I contact about property and evidence?
2. How can I find out who is investigating my case?
3. What happens when I am a victim of a crime and an arrest is made?

Police - Patrol

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1. How do I get a Radar Trailer in my neighborhood?
2. How do I report a traffic issue?
3. How do I request traffic enforcement?
4. What do I do when I am involved in a traffic accident?
5. What do I do when I'm being pulled over by an officer?
6. What do I do if I am being pulled over by an unmarked police car?
7. What do I do if I am being stopped at night?
8. What do I do if I disagree with an officer and/or a citation?
9. What do I do if the officer asks me to step out of my car?

Police - Records/Communications

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1. How do I get my vehicle out of impound?
2. How do I obtain a copy of a police or accident report?
3. How can I find out who is investigating my case?

Police - School Resource Officers

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1. What is a School Resource Officer?

Police - Special Operations Division

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1. What is the K-9 Unit?
2. What is the Special Weapons and Tactics (SWAT) Team?

Police - Traffic

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1. How do I get my vehicle out of impound?
2. What to do during a traffic stop

Police Department

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1. How do I file a police report?
2. How do I apply for a pistol permit?
3. What do I do if I am involved in a traffic accident?
4. How do I schedule a vacation check for my home?
5. Where can I pay a traffic citation?
6. Can I make a police report over the phone?
7. How do I obtain a copy of a police or accident report?
8. How do I get my vehicle out of impound?
9. Where can I have my fingerprints taken?
10. How can I find out if someone is in jail?
11. How can I find out who is investigating my case?
12. When should I call 9-1-1?
13. Who do I contact for traffic problems or enforcement requests?
14. Who do I contact about property and evidence?
15. What is the Chaplain Program?
16. What is the ordinance on door to door soliciting?

Public Works

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1. What is the difference between trash and garbage?
2. What if I have a traffic visibility problem?
3. What if there is a problem with a traffic signal?
4. What if there are street light problems?
5. What if there are trees that need trimming near utility lines?
6. Who takes care of trimming trees on public property?
7. What if I notice a need for street maintenance and repairs?
8. Who maintains street signs and pavement markings?
9. Can you locate a gravesite for me?
10. Can the family plant trees, flowers, or shrubs on gravesites?
11. Is water provided for the landowner's use?
12. Return to Public Work

Recreation

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1. Do I have to be a resident of Madison to obtain membership to Dublin?
2. When do I register my child for different sports?
3. Is there a fee to swim and/or play basketball at Dublin Park?
4. Can I reserve a pavilion at Kid's Kingdom?
5. If I have a Madison mailing address do I qualify to ride the MARS bus?
6. How far into Huntsville will the MARS bus take me?
7. Can the MARS bus take me shopping or to do personal errands?

Revenue Department

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1. Does the City of Madison allow on-line filing of taxes?
2. How do I set up my City of Madison, Alabama sales/rental/lodging tax account for online filing?
3. What is the debit block number for the City of Madison for online filing of taxes?
4. How do I find out if a company is licensed to do business in the City of Madison?
5. When are business license renewals for 2013 mailed out?
6. How much does a business license cost?
7. What methods of payment does the Revenue Department accept?
8. What is the mailing address for the City of Madison Revenue Department?
9. Where do I address automobile tag questions for vehicles located in Madison?
10. Where do I address property tax questions for homes located within the City of Madison?
11. What is the sales tax rate in the City of Madison?
12. What is the physical address to send something by overnight mail?
13. Can business tax or license penalties be abated or waived?
14. Does the Revenue Department close for lunch?
15. I have run out of sales tax or rental tax forms. Who should I contact?

Senior Center

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1. What is the age requirement for joining the Senior Center?
2. Are there fees for joining the Senior Center
3. Do you serve meals at the Senior Center
4. What are the fees for lunch?

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