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1. Do I need a fence permit?

Effective March 1, 2017, the Permitting Division of the Building Department will no longer issue fence permits. If you are installing a fence in the City of Madison Historic District, you will still need approval by the Historic Preservation Commission.

***If a fence is placed in an easement, you will be doing so AT YOUR OWN RISK. Should the City need to access the easement for any lawful purpose, it may, if necessary, remove any fences or hedges therein without replacing them and could be subject to code enforcement.***

Please reference the City Ordinances listed below pertaining to fences:

SECTION 5-3. VISIBILITY AT INTERSECTIONS IN RESIDENTIAL DISTRICTS
On a corner lot in all residential zoning districts, no fence, wall, hedge, or other planting or structure that will obstruct vision between a height of two and one-half (2 1/2) and six (6) feet above the centerline grades of the intersecting streets shall be erected, placed, or maintained within the triangular area formed by the right-of-way lines at such corner lots and a straight line joining said right-of-way lines at points which are thirty (30) feet distant from the intersection of the right-of-way lines and measured along said right-of-way lines.

SECTION 5-8. FENCES, WALLS, AND HEDGES
(Ord. 97-142, 12-8-97)
Notwithstanding other provisions of this Zoning Ordinance, fences, walls, and hedges may be permitted in any side or rear yard, or along the side or rear edge of any front yard; provided that no solid fence, solid wall, or hedge along the edge of the front yard shall constitute any obstruction to visibility above two and one-half (2 1/2) feet above ground level. Hedges shall be permitted in required front yards, provided they do not extend into the street right-of-way or constitute an obstruction to visibility above two and one-half (2 1/2) feet above ground level. Hedges and fences shall be permitted in City easements, provided that, if the City accesses the easement for any lawful purpose, it may, if necessary, remove any fences and hedges therein without replacing them.

SEC. 30-3. - OBSTRUCTING DITCHES, ETC.
(Code 1979, § 18-3; Code 1992, § 17-3; Ord. No. 2014-106, § 1, 7-15-2014)
It shall be unlawful for any person to obstruct any ditch, storm drainage pipe, or waterway within any public right-of-way, public drainage easement, or natural stream so as to impede the flow of water in such ditch, storm drainage pipe, or waterway.

2. How do I apply for a building permit for a new home?

Print out and complete the Building Permit Application. You will need to provide a dimensioned site plan showing the location of the building on the lot, as well as two complete set of building plans. Submit this information to the Building Department for review & for permit issuance before construction begins. You may also visit our forms & applications page for additional helpful information on permit submittal.
Building Permit Application

3. When is a building permit required?

A building permit is required for any new construction and when any changes are done to a structure to include room additions and major alterations such as windows, vinyl siding, roof replacement, etc. If you are unsure if a building permit is required, please contact our Permitting Staff at (256) 772-5644 before construction begins.

4. How long does it take to get a permit?

Once plans are submitted, new residential homes, additions, and alteration permits can take up to three days for the review process. Commercial plans typically require a 14-day turnaround period for permit issuance. With most trade permits it only takes a few minutes to process.

5. Do I need a permit for a sign?

Yes. You must fill out a Sign Permit Application and attach a drawing of the sign. Commercial signs must be reviewed by the Planning Department as well as the Building Department to ensure they meet zoning and building code requirements. For further questions regarding sign regulations, contact Sherri Williams, Assistant Planner, at (256)772-5638.

6. Does the Building Department process permits online?

You can access most of our permit applications under Forms & Applications. When completed, these forms are set so they can be emailed to our Permitting Staff, and for your convenience, this will speed up your visit to our office. However, at this time, you must come to our office to pay for the permit. Forms & Applications

7. What methods of payments can be used to purchase permits?

Our office accepts cash, checks, Visa, and MasterCard.

8. How do I request an inspection on my construction project?

Please call our office at (256) 772-5644.

9. Will the Building Department do a Code Interpretation on construction plans or on a job site?

Absolutely. Please call us at (256) 772-5644 to schedule this.

10. Do I need a building permit for a detached residential structure?

For residential detached structures more than 200 square feet in size (including all floors if a two story building) and for commercial structures more than 120 square feet in size (including all floors if a two story building), a building permit is required.

11. Can I act as a contractor to build my personal home?

Yes. However, you must physically occupy your home for a period of no less than one year from the date the house was issued a Certificate of Occupancy. You will also be required at the time of permit issuance to sign an affidavit stating that you plan to occupy the residence. All work may be performed by the owner/builder with the exception of gas pipe installations. If the owner/builder hires someone else to do certain work such as plumbing or heating and air conditioning, then Alabama licensed contractors must be used and they must have a valid City of Madison license.

12. When should I contact the Code Enforcement Division regarding a property where grass is overgrown?

It shall be a violation for any person to permit grass & weeds to grow to a height in excess of 12 inches on any premises or lot owned by such person within the City.

13. Is a fence required around a residential pool?

Yes. For safety reasons, a 4 foot fence is required around pools.

14. What are the permit fees for a new house?

Permit fees for a new house are calculated by taking the heated square feet and multiplying by 1.2, and taking the unheated square feet and multiplying by 0.3. Add the sum of the two and you will have your permit cost.

15. What is considered an abandoned vehicle?

An abandoned vehicle is any vehicle without a current required license plate and tag or one that is inoperable, unused, stripped, scrapped, junked, discarded, dismantled, wrecked, on blocks or similar devices or with deflated tires.

16. Is a permit needed to advertise my garage sale?

No, there is no permit required for a garage sale. However, please keep in mind that signs such as garage sale signs are only allowed on private property with the permission of the property owner. No signs will be permitted on any utility pole, traffic signs or placed in a manner that will obstruct roadway vision. No signs including garage sale signs are allowed in the right-of-way at any time.

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1. Can the Legal Department's attorneys represent me?

No. The City Attorney is hired to work exclusively as in-house counsel to the City of Madison as a body corporate. Their job is to protect the interests of the corporation by providing legal services and advice to the corporation's officials and employees. The City Prosecutor is hired to represent the City in all criminal matters arising out of City Code violations and misdemeanors which occur within the corporate limits of Madison. They do not provide prosecution services related to felonies which are committed in Madison--those are handled by the District Attorney of the county in which they occur.

2. I am a victim in a case in Municipal Court and I need to talk to the prosecutor. Where do I call?

Our City Prosecutor, Becky Grimes, can be reached by calling the Legal Department at (256) 772-5681. In the event she is in court and unavailable to speak with you, please be prepared to provide your contact information and any information you have about your case (defendant's name, case number, date of event, trial date, etc.) to the Administrative Assistant. She will then forward your message and information to the City Prosecutor.

3. Whom do I contact to file a claim against the City?

The City Clerk Department. Pursuant to Ala. Code § 11-47-23, all claims against the City of Madison, except for claims for damages, must be filed with the City Clerk-Treasurer within two (2) years from the accrual of the claim. Claims for damages growing out of torts must be filed with the City Clerk-Treasurer within six (6) months from accrual of the claim or the claim will be barred.

If you need to discuss or obtain clarification of how these statutory requirements apply to your particular situation, you should consult with a private attorney. City Clerk Department.

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1. When are City Council meetings held?

The second and fourth Monday of each month at 6:00 pm in the Council chambers, located at 100 Hughes Road.
Learn More

2. How do I get on the City Council agenda?

Contact the City Clerk Department at (256) 772-5610 by 12:00 noon the Tuesday before the council meeting. Please advise if you have a PowerPoint presentation for the meeting.

3. How much is a cemetery plot?

The cost is $1,500 per space. For more information please call (256) 772-5610.

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1. What are some of the common mistakes made during bid/proposal submittal?

It is critical that bidders submit bids that are complete with all specifications and requirements met, or they may not be eligible for consideration. Here are some things a bidder should keep in mind (this list is not meant to be inclusive of all mistakes that could deem a bidder ineligible for consideration or non-responsive):

1. Bidders must submit bid/proposal documents by the due date and time specified. Late bids will not be considered.
2. Every solicitation contains a number of conditions. Some apply to all solicitations, and some are just tailored to a particular solicitation so please read the solicitation conditions fully. Failure to adhere to solicitation conditions may result in the rejection of a bid.
3. Bid/Propose only on items, quantities, and the requirements that are requested, please do not add any qualifications or reservations to the bid/proposal. If you do, the bid/proposal may be rejected for doing so.

2. If a vendor has a question regarding the specifications or requirements of a solicitation, who can they ask for clarification?

All questions pertaining to the specifications of a solicitation should be submitted via the Questions tab on the solicitation’s page on our eBid website.

3. Do parties interested in bidding on a City solicitation really need to attend pre-bid meetings and site visits?

The solicitation documents will state if a pre-bid conference or site visit is mandatory. If we indicate that attendance is mandatory and you do not attend, you will not be allowed to submit a bid for that solicitation. If a pre-bid conference is not mandatory, potential bidders are still encouraged to attend in order to offer a responsive bid. Bidders should take every opportunity to learn more about each project and its requirements.

4. Can a vendor turn in a bid late?

No, it is the vendor’s responsibility to ensure that a bid is physically delivered to the correct location by the due date and time specified in the solicitation document.

5. Can I submit a solicitation bid by facsimile or e-mail?

No, formal advertised sealed bids will not be accepted by the Legal Department via facsimile or email. Bids must be enclosed in a sealed envelope and delivered by USPS, private carrier, or hand-delivery to the Legal Department and time-stamped no later than the specified time in the solicitation on the advertised closing date stated in the solicitation document.

6. What is E-Verify and does it apply to me?

All bids submitted to the City must be accompanied by proof of registration with and participation in the E-Verify program established by the United States Department of Homeland Security. All bidders intending to do business with the City are responsible for independently apprising themselves and complying with the requirements of that law and its effect on City procurements and their participation in those procurements.

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1. My neighbor's property is draining onto my property, who do I need to contact?

If the neighboring property is a large development currently under construction, then you can contact the Engineering Department at (256) 772-5632. If the property is an individual home under construction and unoccupied, then you can contact the Building Department at (256) 772-5680. However, if the property is occupied (Certificate of Occupancy issued by the Building Department), the dispute is a civil issue between you and your neighbor.

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1. I have a drainage problem. Who do I need to contact?

Please see our drainage page to identify what type of problem and who to contact.
Drainage

2. Is my property located within Madison City Limits?

Please contact the Engineering Department at (256) 772-5629 or email us.

3. How do I get speed humps or other traffic calming devices installed on my street?

Please see our Traffic Calming page, and follow the procedures outlined. If you need further assistance, please contact the Engineering Department at (256) 772-2565 or email us. View information at

Traffic Calming.

4. Who do I contact to get an address for my property?

Please contact the Engineering Department at (256) 772-5629 or email us.

5. Who do I call if a street light is out in my neighborhood?

Huntsville Utilities maintains all street lights in the Madison County portion of the City of Madison. Athens Utilities maintains those in the Limestone County portion.  You may report outages by calling (256) 535-1320 if you live in Madison County or (256) 232-1440 if you live in the Limestone County portion.

6. Who do I need to contact about potholes or other street repairs?

Please contact Public Works at (256) 772-0000 or click

here.

7. Where can I access City maps?

Please contact the Engineering Department at (256) 772-5629, or access our online maps

here.

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1. What number do I dial to report a fire or other emergency?

Please call 911 and give the dispatcher all requested information.

2. How many smoke alarms do I need in my home?

At a minimum, each level of your residence must have a smoke detector. We encourage people to also place them in bedrooms, hallways, laundry rooms, near garages, and anywhere someone may sleep. We also recommend interconnect smoke alarms, so that when one alarms ,they all alarm. These are available online and in most hardware stores.

3. How often should I maintain my smoke alarms?

Smoke alarms should be checked monthly, batteries replaced every 6 months, and alarms themselves replaced after 10 years from manufacturer date.

4. What is the best type of smoke alarm?

10 Year Sealed lithium-ion detectors are the best type to purchase. Besides the monthly testing, there is no remembering to change batteries every 6 months.

5. Do I need a carbon monoxide alarm?

If you have any type of gas appliance it is a must to have a carbon monoxide (CO) detector in your home, but we recommend everyone have one regardless. Place these near your areas of sleeping to be notified in the middle of the night should an issue arise. CO is known as the silent killer as it has no odor and is colorless, so get an alarm!

6. Can I have a grill on a patio if I live in an apartment?

No, grills are not allowed on patios and must be at a minimum of 20ft away from a building when in use.

7. Can I burn trash and rubbish in my backyard?

No. Burning of any type is illegal in the City of Madison. Fire pits are permitted but use extreme caution and stay with the fire while it is burning.

8. Does the City of Madison have any public storm shelters?

No, the City of Madison does not operate any storm shelters. Some local churches may open as a shelter, but its best to talk with neighbors, family, and friends to have a severe weather plan ahead of the storm.

9. My power has gone out and I have a generator, is it ok to run the generator in my garage?

No, generators must be run outside of the building, and we recommend 50ft if possible, to avoid any fumes reentering the residence due to wind and other sources. Also, remember to shut any appliances off that may have been running when the power went out. Should the power come back on when you are not around, we want to prevent a fire from occurring.

10. If I have a food truck, do I have to have it inspected by the Fire Department?

Yes, food trucks are required to be inspected by the fire department before you begin operating.

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1. How do I apply for employment with the City of Madison?

The City of Madison has transitioned to Online Applications. You must now apply for the City of Madison job openings by clicking on the Job Posting that is posted on the website. The job posting will display the link that you will need to click on to complete your online application.

2. Where does the City of Madison announce its job openings?

The City of Madison posts job openings on our website and at the Human Resources office located at: Madison Municipal Complex,100 Hughes Road, Madison, Alabama 35758 - In addition, the City posts job openings with the City of Madison local channel (Channel 42), with www.governmentjobs.com and with the State of Alabama Employment Office located at 2535 Sparkman Drive, Huntsville, AL 35810, Ph.:(256) 851-0537.

Job Openings

3. Can a resume be submitted in the place of an application?

A resume may be submitted as an attachment to your Online Application.

4. Is there an application deadline?

By 11:59 pm - Once the job closes online, applications will no longer be accepted after the specific closing date and time.

5. When would my application expire?

You must apply online for each job opening that interests you before the closing date and time.

6. How do I know if my application has been received?

Online notifications are sent to applicants.

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1. How do I receive pertinent information from the City of Madison?

Subscribe to “Notify Me” on the City of Madison Website at: Notify Me. Whether you’re interested in field status notifications, road and traffic information, city council blogs, calendar events or other city news, this platform offers numerous avenues for information. Residents can customize how they receive notifications via email or text, and sign up to specific categories of interest.

2. How can I learn more about what is happening in Madison City Government?

Use the many resources available on Madisonal.gov. The Transparency 101 page lists many resources available to our community to stay engaged. Can’t attend a Council meeting in person? View live and archived City Meetings as well as our public information channel announcements at this link, live Council Meetings are broadcast every 2nd and 4th Monday of the month. Our Notify Me portal on the main page allows our residents to sign up for news and updates for all areas of interest across the city. Whether you’re interested in field status notifications, road and traffic information, city council blogs, calendar events or other city news, this platform offers numerous avenues for information.

3. Where can I find the latest COVID-19 information for Madison County?

Visit the ADPH COVID-19 Dashboard Hub for up-to-date data in our state. 

4. How do I learn more about our City Council?

Get to know your City Council members and view the City of Madison District Map on the City Council page.

5. Are City Council meetings televised?

Yes, the meetings are normally scheduled each 2nd and 4th Monday at 6:00 and held in the Council Chambers at City Hall. Residents are able to watch the meetings live on our public access WOW Channel 42 or via the web through our Live and Archived City Meetings page.

6. What City Departments is the Mayor responsible for?

The Mayor is responsible for ALL departments within the City. He hires and manages all department heads except for the Police Chief, Fire Chief, and City Clerk which the City Council is responsible for filling those positions and the Mayor manages them.

7. How do I request the Mayor to attend or speak at my event?

Please e-mail the Mayor's Office with complete information; Organization, date, time, location, and purpose of the event along with your name, organization, and contact name and telephone number. You will receive a reply via email or phone to let you know if the Mayor is available.

8. Can I make an appointment to speak with the Mayor?

Yes. Mayor Finley has set aside two hours every two weeks specifically for the community. To schedule an appointment simply call Kim Lindsey, Mayor’s Office Administrative Assistant at (256) 772-5603 or send an email to her at Mayors.Office@madisonal.gov and ask for one of the slated appointment times.

9. How do I get involved in the Community?

There are many outlets to be involved in the Madison community. Find volunteer opportunities in our area at JustServe.org, learn about our many Boards and Committees and apply to vacant positions to help across multiple needs in the City, or apply to one of our open employment opportunities. Get involved, stay informed, and contribute to this wonderful community!

10. How do I get a Blue Recycling Bin?

The Recycling Alliance of North Alabama has been a successful regional recycling program. Find more information or request a bin at this link.

11. Does the City of Madison manage/operate Madison Utilities?

Madison Utilities is not managed by the City; it is operated autonomously. Contact their office at 256-772-0253 or visit their website.

12. How do I gain information about the Madison Chamber of Commerce?

The Madison Chamber of Commerce exists to connect you with businesses and opportunities in our Madison community. Visit the MCC website at www.madisonchamber.com to discover the connected business members, check out the upcoming special events and view the MCC Community Calendar which highlights activities that makes Madison unique. 

13. What is Madison’s population?

The official 2020 census listed Madison's population at 56,933, growing nearly 14,000 people in the last decade with the 2010 census numbers recorded at 42,938. 

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1. I would like to rezone some of my property. What should I do?

Call the Planning Department at 256-772-5630. Application forms may be found on the Planning Department’s website. Rezoning is a 90 to 120 day process so please plan your schedule accordingly. Due to State-mandated legal advertising requirements, it is not possible to make this process any shorter.

Planning and Zoning Forms and Applications

2. I am considering opening a business in Madison. What should I do?

Click on the "Starting a Business" or call the Planning Department at (256) 772-5630 and we can assist you. Also visit the Madison Chamber of Commerce website (below). The Chamber and the City will work together to see that you get all the information and resources you need to make an informed decision on your business location, and in many cases, can direct you to sources of business assistance, financing, and incentive packages.

Madison Chamber of Commerce

3. Where and how in the City can I develop a particular use (e.g., residential)?

Determine the zoning designation of the property by checking the Zoning Map. If approved for that particular use by the Zoning Ordinance, confirm that the parcel you are considering has been platted for that particular use (density,unit type, etc.) or has sufficient parking by calling the Planning Department at 256-772-5630. Zoning Map

4. What is the zoning on a subject property and what may be built on it?

To determine the answer, first identify the location of the subject property, and then find it on a City Zoning Map, determine the zoning designation. Then refer to the Zoning Ordinance for permitted uses or call 256-772-5630.

Zoning Ordinance

5. Where can I obtain a copy of an existing survey for a specific parcel of land?

The City does not file copies of surveys. However, we do have many subdivision plats on file, which contain lot dimensions and subdivision development restrictions. Call the Planning Department at 256-772-5630. Tax maps can be accessed online at the

Madison County Tax Assessor's Office.

6. What are the required building setbacks for a subject property?

Call 256-772-5630 OR First, identify the location of the subject property by reviewing a survey, and then find it on the City Zoning Map, determine the zoning designation, and refer to the Yard Setbacks section of the identified zoning designation in the City's Zoning Ordinance.

7. How big of a shed am I permitted to have and where on my property can I place it?

Refer to the City’s Zoning Ordinance to find standards for the placement of sheds, pools, screen enclosures, satellite-receiving amateur radio antennas, flags and other accessory structures. If you have questions, contact the Planning Department at 256-772-5630.

Zoning Ordinance

8. Does the City have a Comprehensive Plan?

Yes, the City has a Comprehensive Plan, which was last updated in 2001.  The City also has a West Side Master Plan, adopted in 2016 and the Madison Growth Plan, adopted in 2012.  Copies are available in City Hall and online. 

 The City is currently working on an update to its Comprehensive Plan.  See the Madison on Track 2045 website for more information.  

9. Is the City's zoning map online?

Yes. You can access it online through GIS.

10. How do I annex into the City of Madison?

Find out how to annex by viewing the Annexation Page.

11. Who do I call if I have questions?

Call the Planning Department at 256-772-5630 and ask to speak to the appropriate person.

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1. How do I obtain a hunting / shooting permit?

Residents of Madison wishing to obtain a hunting / shooting permit are required to obtain an application from the Records Division. Complete the application in its entirety and return it to the Office of Chief of Police. The applicant can expect the entire process to take from one to two weeks. Office of Chief of Police

2. What is Megan's Law?

Megan's Law is named after seven-year-old Megan Kanka, a New Jersey girl, who was raped and killed by a known child molester who had moved across the street from the family without their knowledge. In the wake of the tragedy, the Kankas sought to have local communities warned about sex offenders in the area. Now, Alabama's Megan's Law arms the public with certain information on the whereabouts of dangerous sex offenders so that local communities may protect themselves and their children. The law also authorizes local law enforcement to notify the public about high-risk and serious sex offenders who reside in, are employed in, or frequent the community. The law is not intended to punish the offender and specifically prohibits using the information to harass or commit any crime against the offender. It recognizes that public safety is best served when registered sex offenders are not concealing their location to avoid harassment. View sex offender information online.

Madison Sex Offenders

3. Who do I contact about Neighborhood Watch?

The Neighborhood Watch Program enlists the active participation of citizens in cooperation with the Madison Police Department to reduce crime within our neighborhoods. Each Neighborhood Watch elects a Block Captain who coordinates information in their neighborhood and acts as a liaison with the Police Department. The Neighborhood Watch Program encourages neighbors to get to know each other and to protect themselves from criminal activity. To start a Neighborhood Watch Program in your neighborhood or to obtain more information, please contact the Madison Police Department at (256) 772-5658.

4. Who do I contact for hiring off-duty Police Officers?

To hire an off-duty Police Officer, you can contact the Patrol Division Monday through Friday from 8:00 am to 4:00 pm at (256) 772-2567. The following requirements must be met:

• The event must be within the City limits of Madison.
• If applicable, you must provide a copy of all appropriate City of Madison Business licenses.
• You must make the request at least 30 days prior to the event.
• Each officer is paid $30 per hour with a three-hour minimum.
• You must provide insurance showing you have at least $100,000 liability coverage that will indemnify the off-duty officer, pursuant to section 6-5-338(c), Code of Alabama 1975.

Your request must be approved by the Chief of Police and the Mayor.

5. How do I sign up for a Rape Aggression Defense (RAD) Course?

To find out when our next RAD class is scheduled to be held, or to get more information about RAD, please call (256) 772-5658.

RAD page.

6. What is the Citizen Police Academy?

The Madison Police Department's Citizen Academy will provide participants with a behind-the-scenes look at the Madison Police Department. The Program offers a balance of lecture and hands-on activities designed to teach basic policing techniques. For more information, please call (256) 772-5658.

Learn more...

7. Do I need a Special Event Permit?

To find out if you need a Special Event Permit, or to get information on how to apply for one, please call (256) 772-2567.

View more information...

8. What is a False Alarm Bill?

The City has established a burglar alarm licensing and false alarm reduction program. Fines are levied for repeat false alarms. For further information, please call (256) 772-5694.

View more information...

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1. How do I adopt a pet?

Please contact Madison Police Department Animal Control at (256) 772-5694.

Madison Animal Rescue Foundation.

2. How do I report a barking dog?

Contact the City of Madison Animal Control at (256) 772-5694. After business hours, call (256) 722-7190.

3. How do I report a lost or found animal?

Contact the City of Madison Animal Control at (256) 772-5694 or contact an Animal Control Officer in person at 100 Hughes Rd., Madison, AL 35758. After regular business hours, call (256) 722-7190. Madison Police Officers will respond if the animal poses a threat to people and/or creates a traffic hazard for motorists. 

Madison Animal Rescue Foundation.

4. How do I request a trap?

Please contact the Madison Animal Control at (256) 772-5694 to request a trap. An Animal Control Officer will bring the trap to your residence, and leave it for up to three days. You will have to sign a trap agreement when the Animal Control Officer delivers the trap.

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1. Who do I contact about property and evidence?

You will need to call a Crime Scene Detective at (256) 772-5619 or 6250 to schedule an appointment to retrieve your property and/or evidence.

2. How can I find out who is investigating my case?

Cases requiring additional follow-up or investigation are assigned to one of the investigators in the Investigations Division. If you wish to speak with the investigator assigned to your case, you can contact the Investigations Division at (256) 772-5674.

3. What happens when I am a victim of a crime and an arrest is made?

Once an investigation has been completed and the offender is arrested, they are presumed innocent until convicted by a court of competent jurisdiction. If the offender has been charged with the violation of a misdemeanor crime, they will normally fall under the jurisdiction of the City of Madison Municipal Court.

In some instances, the offender may me charged through the Madison County District Court. All offenders arrested on felony charges fall under the jurisdiction of either the Madison County District / Circuit Court or the Limestone County District / Circuit Court.

The jurisdiction on felony cases is determined by the location where the crime was committed. Once the offender has been charged, it is up to the court to keep the victim, investigators, and officers apprised as to the status of a case. This is done through the subpoena process. If a victim, investigator, or witness is needed for a court appearance, they will be notified by the court.

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1. How do I get a Radar Trailer in my neighborhood?

Are you wanting to make people aware of how fast they are traveling down your street? Call (256) 772-5688 or email Sergeant Wilkerson to find out the requirements for placing the trailer in your neighborhood.

2. How do I report a traffic issue?

If you have noticed a traffic-related issue in a neighborhood, intersection, or roadway and it appears to be traffic issues due to driver law violations, let us know by emailing Sergeant Wilkerson. With your help in notifying us, we can try and correct these issues with enforcement.

3. How do I request traffic enforcement?

To request extra radar patrol in your neighborhood, speed monitoring, or to let us know of a speeding problem or other traffic violations on a Madison roadway. Email us and let us know.

4. What do I do when I am involved in a traffic accident?

The first thing to do is check and see if anyone involved is injured, give first aid if possible. Then call the Police Department or have someone do it for you.

View more information...

5. What do I do when I'm being pulled over by an officer?

There are many laws and regulations in place to help ensure that Madison’s roads and highways are safe places to travel. Enforcement of these laws can be stressful for both motorist and police officers alike. Find out how to make your experience with a traffic stop as stress free as possible. After stopping, unless directed by the officer to get out of your car, please wait in your car for the officer to approach. Please keep your hands on the steering wheel and do not make any sudden movements or reach into your glove compartment. The officer will ask for your driver’s license and proof of liability insurance. If you have a weapon in the car this is the time to calmly tell the officer that you have one and where it is. Please do not reach for it! The officer will explain why you were stopped. This is not the time to contest the stop or a citation if one is later issued. The Madison Police Department uses both marked (the standard white with blue and gold striping) and unmarked cars for patrol duties. All our marked units are equipped with overhead lights, stripes, and sirens. All of our unmarked units are equipped with lights in the grill / windshield, back window, and tail-lights.

6. What do I do if I am being pulled over by an unmarked police car?

Unfortunately, the reality is that there are occasional cases of police impersonators pulling over motorists. Since Madison is in a metropolitan area, there are a variety of law enforcement agencies either working on our streets and highways, namely the Sheriff’s office and highway patrol, or on their way to another destination. Our unmarked units, which are in a variety of makes and models, are equipped with flashing lights in the front grill, visor, or windshields and have sirens. The unit may or may not have a spotlight. If you are being stopped by what appears to be an unmarked car, acknowledge the officer by turning on your four-way hazard flashers and driving to the nearest well-lit area at a reduced speed. If the officer is not in uniform, lock your door and roll your window down about an inch. Ask the officer to identify him/herself with his or her badge and ID Card. If you do not believe the officer, ask him to call for a marked police vehicle so you can verify he or she is the police. Officers are required to call in all vehicle stops to dispatch. You can also call the Police Department Dispatch on your cell phone by using 9-1-1 or (256) 722-7190 - to verify you have been stopped by an officer.

7. What do I do if I am being stopped at night?

Being stopped at night, particularly along a dark stretch of road, can heighten the tension for both a motorist and an officer alike. Officers do not object to drivers proceeding to the nearest well–lit area. Simply acknowledge the officer by turning on your four–way hazard flashers and driving at a reduced speed to the nearest well-lit place.

8. What do I do if I disagree with an officer and/or a citation?

If you disagree with the officer or a citation, the time of the stop is not the time to argue or contest either the stop or a charge. Upon request, if the officer has not done so already, the officer will identify him or herself to you. If the officer’s explanation of the stop or citation is not satisfactory, you may contact an on-duty supervisor through police dispatch at (256) 722-7190 or go to the Madison Police Department located at 100 Hughes Road and request to see an on-duty supervisor. If you feel the citation is incorrect, you have the opportunity to contest the charge in Municipal Court before a judge. You are innocent until proven guilty beyond a reasonable doubt and the burden of proof is on the City.

9. What do I do if the officer asks me to step out of my car?

If you are asked to step out of your car, please do so without argument. Walk to the back of your car on the side away from traffic or as directed by the officer.

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1. How do I get my vehicle out of impound?

All vehicles require a release obtained from the Records window of the Madison Police Department, as well as a fee of $5 or $25 depending on the reason for impoundment. Cash, Checks and credit cards are accepted. Vehicles are only released to the registered or legal owner(s) of the vehicle, and this person must have a valid driver's license. In the event the registered or legal owner does not possess a valid driver's license, a driver must be present who does have a valid driver's license. Also you must show proof of current insurance and ownership of the vehicle. Once a release is obtained, contact the tow company for total storage fees and hours the vehicle may be retrieved from the impound yard. For additional information, contact Import Wrecker at (256) 532-7400. They are located at:
30585 Highway 72 W.
Madison, AL 35756
View Map

2. How do I obtain a copy of a police or accident report?

Copies of reports are not released to the general public. In order to obtain a copy of the report, you must be a named victim of the crime report or the driver, registered owner of the vehicle, injured party, or property owner named in the collision report.

Reports are free of charge to involved parties. A fee of $5 will be charged to authorized third parties (i.e. insurnace companies). Please allow four to five business days for the approval and data entry process. For more information, call the Records Division.

Persons arrested will need to obtain a copy of his/her police report through the Madison County District Attorney's Office.

Copies of accident reports are available Monday - Friday, 8:00 am to 4:30 pm. Accident reports are free of charge to involved parties only. Please allow four to five business days for the approval and data entry process. For more information, call the Records Division.

3. How can I find out who is investigating my case?

Cases requiring additional follow-up or investigation are assigned to one of the investigators in the Investigations Division. If you wish to speak with the investigator assigned to your case, you can contact the Investigations Division.

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1. What is a School Resource Officer?

The School Resource Officer Program was developed to address youth issues in the school system and to resolve juvenile problems, before they become serious. Three officers are assigned as full-time School Resource Officers. The primary duty and responsibility is the investigation of criminal activity involving juveniles and working with school officials to maintain a safe learning environment for students. Assignments range from dealing with status offenses such as truancy to more serious offenses that may occur in our schools.

The School Resource Officer works closely with school officials to identify and correct behavioral problems in children before they become a serious problem. Many times when a child commits a minor offense it is because there is a larger problem that needs to be addressed. The School Resource Officer reviews all cases involving juveniles and determines the best course of action to take to prevent the action from recurring. The officer works to provide counseling and guidance to juvenile offenders.

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1. What is the K-9 Unit?

The Madison Police Department K9 Unit began in 1986. Currently, the Madison Police Department has two handlers. The K9 Unit’s primary responsibility is to search for suspects fleeing serious crimes and also to search for lost children. The dogs are quite successful in their searches. If patrol officers are able to establish a perimeter and contain the suspects, the dogs will find them! Verbal commands and hand signals are used to communicate with the dogs. The handlers and dogs develop a very special bond that comes from driving around together in a patrol car for 40 hours a week. 

2. What is the Special Weapons and Tactics (SWAT) Team?

The Madison Police Department Special Weapons And Tactics (SWAT) Team consists of a group of specially selected Police Officers who have been highly trained in the use of special weapons and tactics for the purpose of handling high-risk situations involving barricaded suspects, hostage takers, high-risk warrant service, or other situations requiring training and expertise. The Police Officers assigned to the SWAT Team are required to pass a physical for agility and strength. The SWAT Team trains each month to sharpen their skills and abilities. Components of the SWAT Team include an entry team and sniper teams. The mission of the Madison Police Department’s SWAT Team is to bring successful conclusions to high-risk situations through the use of specially equipped and highly trained personnel without injury or loss of life to all those involved.

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1. How do I get my vehicle out of impound?

All vehicles require a release obtained from the Records window of the Madison Police Department, as well as a fee of $5 cash. Checks and credit cards are not accepted. Vehicles are only released to the registered or legal owner(s) of the vehicle, and this person must have a valid driver's license. In the event the registered or legal owner does not possess a valid driver's license, a driver must be present who does have a valid driver's license. Once a release is obtained, contact the tow company for total storage fees and hours the vehicle may be retrieved from the impound yard. For additional information, contact Import Wrecker at (256) 532-7400. They are located at:
30585 Hwy. 72 W.
Madison, AL 35756
View Map

2. What to do during a traffic stop?

When pulled over by the Police, what should I do?

There are many laws and regulations in place to help ensure that Madison’s roads and highways are safe places to travel. Enforcement of these laws can be stressful for both motorist and police officers alike. This advisement is designed to provide you, the citizen, with insight on how to make your experience with a traffic stop as stress free as possible

After stopping, unless directed by the officer to get out of your car, please wait in your car for the officer to approach. Please keep your hands on the steering wheel and do not make any sudden movements or reach into your glove compartment. The officer will ask for your driver’s license and proof of liability insurance. If you have a weapon in the car this is the time to calmly tell the officer that you have one and where it is. Please do not reach for it! The officer will explain why you were stopped. This is not the time to contest the stop or a citation if one is later issued.

The Madison Police Department uses both marked (the standard white with blue and gold
striping) and unmarked cars for patrol duties. All our marked units are equipped with overhead
lights, stripes and sirens. All of our unmarked units are equipped with lights in the
grill / windshield, back window and tail-lights.

“What If I am Being Pulled Over by an Unmarked Car”?

Unfortunately, the reality is that there are occasional cases of police impersonators pulling over motorists. Since Madison is in a metropolitan area there are a variety of law enforcement agencies either working on our streets and highways, namely the sheriff’s office and highway patrol, or on their way to another destination.

Our unmarked units, which are in a variety of makes and models, are equipped with flashing lights in the front grill, visor, or windshields and have sirens. The unit may or may not have a spotlight.

If you are being stopped by what appears to be an unmarked car acknowledge the officer by
turning on your four-way hazard flashers and driving to the nearest well-lit area at a reduced
speed. If the officer is not in uniform lock your door and roll your window down about an inch. Ask the officer to identify him / herself with his or her badge and ID Card. If you do not believe the “officer” ask him to call for a marked police vehicle so you can verify he or she is the police. Officers are required to “call in” all vehicle stops to dispatch. You can also call the Police Department Dispatch on your cell phone either by using (9-1-1 or 256-722-7190) to verify you have been stopped by an officer.

“I am afraid to be stopped at night”.

Being stopped at night – particularly along a dark stretch of road – can heighten the tension for both a motorist and an officer alike. Officers do not object to drivers proceeding to the nearest well – lit area. Simply acknowledge the officer by turning on your four – way hazard flashers and driving at a reduced speed to the nearest well lit place.

 “What If I Disagree with the Officer and / or the Citation”?

If you disagree with the Officer or a citation, the time of the stop is not the time to argue or contest either the stop or a charge. Upon request, if the officer has not done so already, the officer will identify him or herself to you. If the officer’s explanation of the stop or citation is not satisfactory you may contact an on duty supervisor through police dispatch at 256-722-7190 or go to the Madison Police Department located at 100 Hughes Rd, Madison, Alabama and request to see an on duty supervisor. If you feel the citation is incorrect you have the opportunity to contest the charge in Municipal Court before a judge. You are innocent until proven guilty beyond a reasonable doubt and the burden of proof is on the city.

“What if the officer asks me to get out of my car”?

If asked to step out of your car please do so without argument. Walk to the back of your car on the side away from traffic or as directed by the officer.

Safety Tips to Remember:

• Turn off the ignition.
• Turn on your interior light if the stop occurs at night.
• Place your hands on the steering wheel until the officer can make a safety evaluation as he / she approaches your car.
• Avoid making any sudden or reaching movements.
• Please stay in your vehicle unless asked by the officer to get out.
• If you are carrying a weapon, advise the officer but do not reach for or touch the weapon.
• Always follow the officer’s instructions.

• Please do not argue with the officer. This may only increase the tension in an already stressful situation.

3. How do I get a Radar Trailer in my neighborhood?

To find out the requirements for placing a trailer in your neighborhood, please call (256) 464-8433 or email Lt. Nic McRae.

4. How do I report a traffic issue?

If you have noticed what appears to be a traffic-related issue due to driver law violations, please call (256) 464-8433 or email Lt. Nic McRae. With your help in notifying us, we can try to correct these issues with enforcement.

5. How do I request traffic enforcement?

To request extra radar patrol in your neighborhood or to let us know of a speeding problem or other traffic violations on a Madison roadway, please call (256) 464-8433 or email Lt. Nic McRae to let us know.

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1. What are the Federal Regulations for a UAV (Drone, Quadcopter)?

While the Madison Police Department does not have jurisdiction over the operation of such items, we do feel that it is important to remind our citizens of some common sense rules and Federal regulations involving the operation of UAVs. Letter from the Chief of Police

2. How do I file a police report?

The Madison Police Department documents specific incidents which occurred within the City. If you're a resident or business in Madison, an officer will respond to your home or business. You can call (256) 722-7190 or you can come by in person to the Madison Police Department, 100 Hughes Road, Madison, AL 35758.

3. How do I apply for a pistol permit?

Pistol permits are issued by the Madison County Sheriff's Office. Applications can be completed online or at the Sheriff's Office.

Online Application

4. What do I do if I am involved in a traffic accident?

First thing to do is check and see if anyone involved is injured, give first aid if possible. Then call the Police Department or have someone do it for you. If no one is injured, you should try and move the vehicles out of the roadway to a safer place. The old adage "you need to leave the cars in the roadway for the police to see" is a dangerous practice. We can usually tell what occurred based upon the vehicle damage and physical evidence at the scene. If the vehicles are not drivable, leave them in the roadway and walk to a position of safety (like the sidewalk) and wait there for the police to arrive.

It is necessary to notify your insurance agent immediately, regardless of who was at fault. If your agent requests a police report, you may pick up a copy at the police department Three days after the accident, or you can mail a request to:

Madison Police Department
Attn: Records Division
100 Hughes Rd.
Madison, Al 35758

In the event of a hit-and-run collision, a police officer will also fill out an Incident / Offense Report. You may pick up a copy at the police department.

5. How do I schedule a vacation check for my home?

Four to five days before leaving for vacation, fill out a Vacation Check Form at the Madison Police Department, located at: Madison Municipal Complex, 100 Hughes Rd. Madison, AL 35758. This information is forwarded to our patrol staff so that extra patrol of the area can be arranged. Vacation checks can also be taken over the phone.

Vacation Check Form

6. Where can I pay a traffic citation?

Traffic citations must be paid at the Municipal Court Clerk Office, 100 Hughes Road, Madison, AL 35758. Office hours are 8:00 am to 5:00 pm, Monday through Friday. The Municipal Court Clerk Office is closed on weekends and holidays. You must appear in person to pay at the Municipal Court Clerk Office. Someone else cannot pay your traffic citation for you. Please pay by cash, certified check, or money order, and bring the traffic citation the officer issued to you. When mailing your payment, please pay by cash, certified check, or money order, and include the traffic citation the officer issued to you. Please sign the back of the citation before mailing it in with your payment. For more information, call the Municipal Court Clerk Office at (256) 772-5617.

7. Can I make a police report over the phone?

Reports are not taken over the phone. To make a police report, you must appear at the Madison Police Department located in the Madison Municipal Complex, 100 Hughes Road, Madison AL, 35758, or request an officer to respond to your location within the City of Madison. To request an officer for non-emergencies, call (256) 722-7190. For emergencies call 9-1-1.

8. How do I obtain a copy of a police or accident report?

Copies of reports are not released to the general public. In order to obtain a copy of the report, you must be a named victim of the crime report or the driver, registered owner of the vehicle, injured party, or property owner named in the collision report. Reports are free of charge to involved parties. A fee of $5 will be charged to authorized third parties (i.e. insurance companies). Please allow four to five business days for the approval and data entry process. For more information, call the Records Division. Persons arrested will need to obtain a copy of his/her police report through the Madison County District Attorney's Office. Copies of accident reports are available Monday - Friday, 8:00 am to 4:30 pm. Accident reports are free of charge to involved parties only. Please allow four to five business days for the approval and data entry process. For more information, call the Records Division.

9. How do I get my vehicle out of impound?

All vehicles require a release obtained from the Records window of the Madison Police Department, as well as a fee of $5 or $25 depending on the reason for the impound. Cash, checks, and credit cards are accepted. Vehicles are only released to the registered or legal owner(s) of the vehicle, and this person must have a valid driver's license. In the event the registered or legal owner does not possess a valid driver's license, a driver must be present who does have a valid driver's license. Also, you must show proof of current insurance and ownership of the vehicle. Once a release is obtained, contact the tow company for total storage fees and hours the vehicle may be retrieved from the impound yard. For additional information, contact Import Wrecker at (256) 532-7400. They are located at 30585 Highway 72 W. Madison, AL 35756.

View Map

10. How can I find out if someone is in jail?

You can check online by clicking the link below. If they have been arrested by another agency, then you will have to contact the arresting agency. Check Online with the Madison County Jail

11. How can I find out who is investigating my case?

Cases requiring additional follow-up or investigation are assigned to one of the detectives in the Investigations Division. If you wish to speak with the detective assigned to your case, you can contact the Investigations Division at (256) 772-5674.

12. When should I call 9-1-1?

9-1-1 is for emergencies. These types of calls would include life threatening situations where someone’s life is in danger or a crime is occurring and police assistance is needed immediately. The non-emergency number is (256) 722-7190.

13. Who do I contact for traffic problems or enforcement requests?

You can contact Lt. Nic McRae, Monday – Friday from 8:00 am to 4:00 pm, at (256) 464-8433. You may also have a shift supervisor who is on-duty contact you when the problem is occurring or the request is needed. Call (256) 722-7190, leave a message, and a shift supervisor will call you. Shifts are at the following times:

• 6:00 am - 2:00 pm - First Shift Supervisor
• 2:00 pm - 10:00 pm - Second Shift Supervisor
• 10:00 pm - 6:00 am - Third Shift Supervisor

Please have the following information when you talk to the supervisor

• The traffic problem or enforcement request time(s) of day
• The traffic problem or enforcement request day(s) of the week
• The traffic problem or enforcement request location(s)

14. Who do I contact about property and evidence?

You will need to call a Crime Scene Detective at (256) 772-5619 or 5679 to schedule an appointment to retrieve your property and/or evidence.

15. What is the Chaplain Program?

The Law Enforcement Chaplaincy Program was formed in 1994 to serve both law enforcement personnel and victims of crime in our community. Chaplains respond to counsel, assist and support victims and witnesses of critical incidents and crises, including death notifications, suicides, homicides, hostage situations, and other traumatic events. The Chaplains serve the citizens of Madison with concern and care when crime and trauma affects them.

16. What is the ordinance on door-to-door soliciting?

Sec. 14-7. - Door-to-door soliciting. (a) Definitions. For purposes of this section, the following words and phrases shall have the following meanings: (1) Soliciting means any of the following activities: a. Seeking to obtain orders for the sale or exchange of goods, wares, merchandise or perishables of any kind, for any kind of remuneration or consideration, regardless of whether advance payment is sought. b. Seeking to obtain prospective customers to apply for or to purchase insurance, publications or subscriptions to publications. c. Seeking to obtain contributions of any thing of value for the benefit of any individual, association, organization, corporation or program. d. Seeking to obtain orders or prospective customers for goods or services. e. Requesting money or contributions of other goods or services for any charity, nonprofit organization, for-profit organization, or any other type or form of entity. (2) Solicitor means a person engaged in the activities defined by this section as soliciting. (3) Residence means any living unit contained within any building or structure that is occupied by any person as a dwelling consistent with the definition of "residence" as defined in the Zoning Ordinance of the City of Madison. (4) Registrant or registered solicitor means any person who is subject to this section and who has obtained a valid certificate of registration from the City of Madison. (5) Charitable organization means any enterprise entered into with the primary purpose to pursue social, charitable or other benevolent activities, and that is classified as a tax-exempt organization under applicable provisions of the United States Internal Revenue Code or the regulations thereunder. (6) Person means a natural person. (b) Registration requirements. (1) Registration. All persons desiring to engage in soliciting at residences in the City of Madison shall apply to the City of Madison at a cost of $75.00, paid in cash or cash equivalent, for an annual certificate of registration. The certificate shall be maintained by the City of Madison and a legible copy shall be carried by the registrant at all times while soliciting. Upon request for inspection by an occupant of a residence, police officer or revenue department employee while the registered solicitor is transacting his business or seeking to transact his business at any residence, the registrant shall show his or her copy of the registration certificate. In addition to the registration fee, all other city ordinances levying business license fees and other license fees and taxes are applicable, including the business license ordinance requiring transient vendors to obtain a business license. (2) Application for certificate. The city shall provide a standard form for use for registration of solicitors. The applicant for the registration certificate shall state in writing upon his or her oath or affirmation that the information is truthfully provided to the best of his or her knowledge and belief. The applicant shall supply with or upon the registration form the following information: a. Applicant's true, correct and legal name, and the name of the organization for which he/she will be soliciting. b. Address and phone number of applicant's home and applicant's place of business. c. Names and addresses of the corporate officers, partners and/or managers, if any, of the entity for which the applicant will be soliciting. d. The purpose for which soliciting will be done. e. A brief description of the method of presentation that will be made. f. Whether a permit, license or certificate of registration from any city in connection with soliciting has ever been revoked, explaining the circumstances. g. A statement as to whether or not the applicant has ever been convicted of a misdemeanor or a felony. h. Documentation that the person is authorized to solicit for the organization. (3) Nonendorsement. In addition, the applicant shall certify on the application form that if his or her registration is granted, he or she will not state, imply or represent to any person that the issuance of the certificate is an endorsement by the City of Madison of the product, service, solicitor or organization represented by the solicitor. (4) Proof of identification required. No certificate of registration shall be issued except upon proof of identification by the applicant providing one of the following, bearing a photograph of said applicant: a. A valid driver's license of any state in the United States. b. A valid United States Uniform Service Identification. c. A valid passport. d. A valid identification issued by any agency of a state for the purpose of identification of the holder. (5) Registration complete with issuance. Registration shall be complete when the city issues the certificate of registration, which shall not be unreasonably withheld or delayed. (6) Form of certificate. Each certificate shall be numbered, shall list the name of the individual solicitor and all organizations on whose behalf he or she is authorized to solicit, the date on which the certificate will expire, and shall be dated and signed by the City of Madison Revenue Department. (7) Maintenance of registry. The city shall maintain, available for public inspection during normal business hours, a record of every application received and acted upon, together with any information pertaining thereto, all certificates of registration issued, and all denials of applications. Each application shall be numbered in consecutive order as filed, and each certificate issued shall be assigned a number exclusive to the registrant. (8) Renewal. Certificates shall be valid for the calendar year in which they were issued and shall expire at midnight on December 31st of such year. Any certificate that has not been revoked may be renewed upon request of the registrant and upon payment of $75.00 in cash or cash equivalent. The applicant shall be required to fill out a renewal application providing the information required in the initial registration. (9) Nontransferability. Certificates of registration shall be issued only in the name of the applicant and the firms, corporations or associations on whose behalf he or she is authorized to solicit. Each natural person soliciting must obtain a certificate of registration. Certificates shall be nontransferable. It shall be a violation for a solicitor whose certificate authorizes soliciting on behalf of a firm named in the certificate to solicit on behalf of any other firm, organization or association, or for any purpose other than that specified on the application. (c) Exemptions from registration. The registration provisions of this section do not apply to the following: (1) Persons making solicitations solely for a church, religious organization or charitable organization, including any unincorporated association or corporation under the supervision and control of any church, charitable organization or religious organization, if the church or organization is tax exempt under the provisions of the United States Internal Revenue Code. (2) Students soliciting contributions to finance extracurricular academic, social, athletic, artistic, scientific or cultural programs, provided that the solicitation and its purpose have been approved by the principal, president or chief administrator of the school that the students attend. (3) Persons canvassing for the purpose of distributing political literature or materials on behalf of a political party, candidate or public issue, or introducing themselves as supporters of a candidate, political party, cause or issue. (4) Persons making solicitations solely for a nationally recognized youth organization such as the YMCA, YWCA, scouting or boys' and girls' clubs. All other provisions of this section shall apply to those who qualify for an exemption. (d) Deceptive soliciting practices prohibited. (1) No solicitor or canvasser shall intentionally or recklessly make any materially false or fraudulent statement in the course of soliciting. (2) No solicitor shall use a fictitious name, an alias, or any name other than his or her true, correct and legal name. (3) No solicitor shall represent, directly or by implication, that the City of Madison or any other governmental entity endorses the solicitation, or that the granting of a certificate of registration implies any endorsement of the individual solicitor, the solicitor's product or service. (e) No registration of felons. No certificate of registration shall be issued to any person who has been convicted of a federal or state felony. (f) Revocation of certificate. Any certificate of registration issued hereunder shall be revoked by the City of Madison if the registrant is convicted of a violation of this section, if the registrant has falsified the application, or otherwise becomes disqualified for the issuance of a certificate of registration. Notice of revocation shall be immediately given to the registrant by personal service or by certified mail to the address listed on the application. Immediately upon the giving of such notice, the certificate of registration shall become null and void and shall remain so unless the revocation is ordered rescinded by the City of Madison. (g) Appeal. An applicant whose registration was denied or registrant whose certificate was revoked shall have the right to appeal to the revenue office of the City of Madison. An applicant shall also have the right to appeal any adverse decision of the revenue office to the city council. Any appeal must be demanded in writing sent by certified mail to the revenue office within seven calendar days of the decision that is being appealed. The written appeal shall sufficiently describe in detail the appealed action and the grounds of appeal. The right of appeal to the city council is not in derogation of any other rights in law or equity the applicant might have. (h) Residential "no soliciting" notices. (1) Any occupant of a residence or occupants of a multifamily dwelling who desire(s) not to have solicitors call on said residence(s) shall give notice of the desire to refuse solicitors by displaying a clearly visible weatherproof placard no smaller than 16 square inches and no larger than 94 square inches stating "No Soliciting" which shall be posted on or near the main entrance of the private property and not within the public right-of-way. (2) Residents of a residential subdivision may indicate their desire not to have solicitors call on any residences in that subdivision by giving notice of the desire to refuse solicitors by displaying a clearly visible weatherproof placard no smaller than eight inches by ten inches and no larger than 18 inches by 24 inches stating "No Soliciting" which shall be posted on or near the main entrance of the subdivision on private property and not within the public right-of-way. (3) The display of said placard shall be deemed to constitute notice to any solicitor that the inhabitant of the residence does not desire to invite solicitors. (i) Duties of solicitors. (1) Every solicitor shall, upon entering premises on which a residence is located, examine the main entrance to the premises for any "No Soliciting" placard, and if one is posted, desist in any efforts to solicit or to leave any literature concerning the solicitation at that residence. Possession of a certificate of registration does not relieve any solicitor of this duty. (2) It is unlawful for any person to appear, canvass or solicit at any private residence whereon a placard bearing the words "No Soliciting" is posted for public view indicating that solicitors are not wanted at such residence with the purpose of circumventing subsection (i)(1) of this section through ruse, deception or concealment of a purpose to solicit or to take action calculated to secure an audience with the occupant of a residence that has a posted "No Soliciting" notice. Possession of a certificate of registration does not relieve any solicitor of this duty. (3) Any solicitor who is asked to leave any residence by the occupant shall immediately and peacefully depart. Possession of a certificate of registration does not relieve any solicitor of this duty. (4) Every solicitor shall at all times, while exercising the privilege in the City of Madison incident to the permit, carry upon his person his permit, and the same shall be exhibited by such person whenever he is requested to do so by any police officer or by any person who is solicited. (j) Time-of-day restrictions on soliciting. It is a violation of this section for any person, whether registered or not, to solicit any person at his or her residence before 8:00 a.m. or after 6:00 p.m. Central Standard Time, unless the solicitor has express permission from the resident to do so. (k) Penalty for nonregistration or violation. Any person violating any provision of this section shall upon conviction be punished under the provisions of section 14-1 of the Code of Ordinances of the City of Madison, Alabama. (Ord. No. 2007-71, §§ 1—11, 5-29-07) Editor's note— Ord. No. 2007-71, adopted May 29, 2007, has been treated as superceding Ord. No. 92-64, adopted June 9, 1992, which pertained to solicitation of merchandise upon private residences and from which former § 14-7 derived.

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1. What is the difference between trash and garbage?

Trash is yard debris and large items, the service is currently contracted to Republic Services 256-327-4449. Garbage is household waste, the service is provided Madison County Sanitation, (256) 532-3718.

Trash Service

2. What if I have a traffic visibility problem?

If you encounter an obstruction that blocks visibility at an intersection or along city streets, call the City of Madison Public Works (256) 722-8490 from 6:00 am to 3:30 pm, Monday through Friday. Public Works Traffic Division will determine if the obstruction can be trimmed or removed.

3. What if there is a problem with a traffic signal?

To report any signal malfunctions call (256) 772-8490 from 6:00 am to 3:30 pm, Monday through Friday. After hours and on weekends call police dispatch at (256) 722-7190. Note: if all lights are not functioning it is caused by a power outage, not a signal malfunction.

4. What if there are street light problems?

Street lights are owned and maintained by Huntsville Utilities. You may reach them by phone at (256) 535-1200 or (256) 535-1255 or email us.

5. What if there are trees that need trimming near utility lines?

Call Huntsville Utilities at (256) 535-1200 or (256) 535-1255 or email.

6. Who takes care of trimming trees on public property?

The City of Madison trims tree limbs that extend over city streets on an as-needed basis. Dead trees or those that pose a hazard on city property are removed by Street Maintenance crews. Property owners are responsible for trimming shrubs and tree limbs that block sidewalks.

Inquiries regarding tree trimming should be directed to Public Works Streets Division at (256) 772-8490. To report an emergency such as street blockages due to fallen trees call (256) 772-8490 from 6:00 am to 3:30 pm, Monday through Friday. After hours and on weekends call police dispatch at (256) 722-7190.

7. What if I notice a need for street maintenance and repairs?

Residents can report potholes, street repairs, or other related problems to the Public Works Streets Division (256) 772-8490 during normal business hours (6:00 am to 3:30 pm). Emergency or hazardous conditions can be reported to police dispatch at (256) 722-7190 after business hours and on weekends.

8. Who maintains street signs and pavement markings?

The City of Madison maintains signs and pavement markings on all primary streets in Madison. If you have a question or comment about signs or pavement markings or want to report damaged or missing signs, call (256) 772-8490 from 6:00 am to 3:30 pm, Monday through Friday. After 3:30 pm, call police dispatch at (256) 722-7190.

9. Can you locate a gravesite for me?

Yes. We will need the name of the person, and we will give you the lot, block, and space of the gravesite. We will also meet you at the cemetery and show you the physical location.

10. Is water provided for the landowner's use?

Yes, there are water hoses throughout the cemeteries.

11. Return to Public Work

Click Public Works Page

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1. How do I use the Madison Parks and Recreation online registration?

Online registration is available for city-ran programs, memberships, and facility rentals. 

2. Do I have to be a resident of Madison to obtain membership to Dublin?

Memberships are offered for residents and non-residents. Senior citizens, age 60 and older, pay half price for membership plans. 

Membership Fees

3. How do I register my child for different sports?

Registration information and dates can be found on the Youth Programs page. 

Recreation Calendar

4. Is there a fee to swim and/or play basketball at Dublin Park?

A daily walk-in fee is charged for every person who enters the facility if they do not have an active membership. Fees are $4 for ages 4 - 59, and $2 for ages 60 and up.  

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5. Does Dublin Park have rooms that can be rented?

Yes. Room Rentals are based on availability. 

6. Does Dublin Park offer indoor pool parties?

Yes. We offer Party Packages for the Indoor Pool. 

7. Does Dublin Park offer outdoor pool parties?`

Yes, Outdoor Pool Parties are based upon availability. 

8. If I have a Madison mailing address do I qualify to ride the MARS bus?

Transportation can only be provided to residents living within the Madison City limits.

9. How far into Huntsville will the MARS bus take me?

If you have doctors located in Huntsville, the bus will transport as far South as Airport Road or Golf Road, East to Whitesburg Drive, North to Mastin Lake Drive, and West to County Line Road.

10. Can the MARS bus take me shopping or to do personal errands?

The MARS bus only transports for medical appointements or work purposes.

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1. Does the City of Madison allow on-line filing of taxes?

Effective May 1, 2018, all sales, use, rental, and lodging taxes are to be filed through the My Alabama Taxes (MAT) website.  A copy of the ordinance can be found on the Revenue Department homepage.  Please be sure to have your Tax ID number.  If you do not know it, please contact us before filing online.

2. What is the debit block number for the City of Madison for online filing of taxes?

If you have a debit block on your bank account, please provide the numbers 2621862182 to your bank so that your bank will allow processing of online tax payments for the City of Madison through the Alabama Department of Revenue's My Alabama Taxes (MAT) System.

3. How do I find out if a company is licensed to do business in the City of Madison?

Contact us at (256) 772-5654, cameron.grounds@madisonal.gov. City of Madison Licensees

4. When are business license renewals mailed out?

License renewals are generally mailed out during the second week of December each year. Business license renewals must be brought in or postmarked by January 31st in order to be considered timely. If you have not received your business license renewal by the first week of January please call (256) 772-5654 and we will be happy to reprint and mail or email a new business license renewal to you.

5. How much does a business license cost?

We will need to know your business activities to classify your business for licensing purposes and most licenses are based on gross receipts. Please contact the Revenue Department at (256) 772-5654 and we will be able to assist you. Typically, a minimum business license will cost from $37.00 to $77.00.

6. What methods of payment does the Revenue Department accept?

We accept payment by cash, check, money order or Mastercard/Visa.

7. What is the mailing address for the City of Madison Revenue Department?

City of Madison
P.O. Box 99
Madison, AL 35758

8. Where do I address automobile tag questions for vehicles located in Madison?

Automobile tag questions can be answered by the Madison County Tax Collector’s at (256) 532-3314 or the Limestone County Revenue Commission at (256) 233-6430.

9. Where do I address property tax questions for homes located within the City of Madison?

Property tax questions can be answered by the Madison County Tax Collector’s at (256) 532-3370 or the Limestone County Revenue Commission at (256) 233 6435.

10. What is the total sales tax rate in the City of Madison?

In Madison County, the sales tax rate is 9%. In Limestone County, the sales tax rate is 9.5%

11. What is the physical address to send something by overnight mail?

City of Madison
Revenue Department
100 Hughes Road
Madison, AL 35758

12. Can business tax or license penalties be abated or waived?

Tax or license penalties may be abated or waived if reasonable cause exists. Requests for abatement of penalties must be submitted in writing to the City of Madison, Revenue Department, P.O. Box 99, Madison, AL 35758

13. Does the Revenue Department close for lunch?

No

14. I have run out of tax forms. Who should I contact?

Blank copies of tax forms may be downloaded in the taxes portion of our website. Also, contact us at (256) 772-5654 and we will be happy to mail new forms to you.

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1. What is the requirement for joining the Madison Senior Center?

You will need to complete the registration packet in person at the center in order to be issued a membership card.  If you are 60 years of age or older, you are eligible to participate in the TARCOG-sponsored meal program with completed and approved paperwork.  For additional information, please contact the Center at 256-772-6242. 

2. Is there a cost associated with becoming a member?

There is no cost associated with becoming a member of the center. 

3. Is online registration required for activities?

Yes. Online registration is required for all programming activities and special events.  This process guarantees a reserved seat for the member and helps MSC staff and hosts prepare for an event.  Upon completion of a member application, members may register through  www.myactivecenter.com with the following: 

1. MSC issue key fob number (begins with letter X).
2. Member's phone number. 
3. Member's email address.  

Please contact the center at 256-772-6242 for details on receiving a key card.